Human resources performance is of paramount importance to business results and company growth!
An enterprise can be no better than its people, while-according to the system’s theory of organizations-the quality of performance of a system is determined by the performance of its weakest part (e.g. poor customer service provided by a sales assistant or a technician, undermines customer's overall buying experience, even though all the other aspects of company operations may work perfectly).
On the other hand, human resources performance is a multifaceted issue, encompassing factors such as: peoples’ abilities, skills, motivation, attitude, morale, team coordination, processes followed etc.
In this coaching programme, we work along company employees and executives-in collaboration with company management-in a brief and concise intervention, aimed at unlocking people’s potential, redesigning critical operations and introducing changes to boost organizational performance!
Selling refers to our ability to influence other people to our benefit, while promoting our products or services effectively. In fact, selling is a learned process including specific steps / stages, which if learned and conquered, can significantly increase your results!
Unfortunately, sales are not taught in schools, resulting in most cases, selling to be based on mere experience and improvisation. In this way, sometimes we have the desired results, while at other times we don’t.
In this programme, we are looking at sales from “A to Z”, showing you how to find new customers, better understand your client's psychology, empower your own sales confidence, win the impressions and make your customers like you more. In addition, you will learn which words and phrases to use to make an enticing presentation, how to handle sales objections and deal with the various obstacles and much more…
This programme is aimed at solo professionals and small businesses owners wishing to grow their business results.
You see, marketing is the neglected child within the "entrepreneurial family"... All family members scold them because they don't produce satisfactory results (sales), but few are willing to take them seriously and take care of them...
On the other hand, the reality is that your professional outcomes are 80% the product of your marketing activity and only 20% a matter of the work you do itself! In other words, business success is linked to your positioning in the Marketplace, the message you get across, how you communicate with your prospects and how you relate to your customers.